Welcome to Keorm.com! We are dedicated to ensuring that your orders are delivered quickly and efficiently. Please take a moment to review our shipping policy to familiarize yourself with our shipping procedures.

Shipping Destinations

Currently, we only ship within the United States. We use DHL as shipping partner to deliver the products.

Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) following payment confirmation.

Shipping Options & Delivery Times

We provide the following shipping methods:

• Standard Shipping – Estimated delivery time is 4 to 12 days, which includes both processing and transit periods.
  • Processing Time: 1-3 business days
  • Transit Time: 3-9 business days

Order Tracking

After your order has shipped, you will receive a confirmation email containing tracking information. You can monitor your order's progress via our website or directly through the carrier's site.

Lost or Delayed Shipments

If your order does not arrive within the estimated delivery timeframe, please refer to your tracking details for updates. For shipments that are lost, reach out to our support team at contact@keorm.com within 14 days of the expected delivery date for assistance.

Address & Delivery Concerns

It is essential to verify that your shipping address is correct during checkout. Keorm.com cannot be held liable for orders sent to incorrect addresses provided by customers. In the event that a package is returned due to an incorrect address, the customer will be responsible for any reshipping costs incurred.

Contact Information

• Company Name: Quadra Promotions
• Store Name: Keorm.com
• Phone: +1 (672) 203-8808
• Email: contact@keorm.com
• Address: 315 Arden Ave Suite 14, Glendale, CA 91203, United States
• Support Hours: Mon - Fri: 9 AM - 5 PM EST
• We will respond within 1 business day.